The Coyote Den CON DO UNIT #42 02 SLEEPS 4 2 BEDROOMS 2 FULL BATHS CHECK UNIT AVAILABILITY CHECK ALL AVAILABILITY THE COYOTE DEN Special Features: River View 2 Bedrooms, 2 King Beds 2 Full Baths No Pets Please 2nd Floor, Elevator Access Close to Resort's Riverside Reflection Garden Beautiful Decor - Balcony Overlooks the River BOOK THIS UNIT! FLOOR PLAN All Condos Feature: Fully Equipped Kitchen Granite Counter Tops Stainless Appliances Washer & Dryer Comfortable Living Area Luxurious Leather Furnishings Gas Fireplace 42" Flat Screen TV 400 Thread Count Egyptian Cotton Sheets Plush Pima Cotton Towels Hair Dryers Private Balcony or Patio Refrigerated Air Free WiFi

THE HIDEAWAY CONDO UNIT #3304 SLEEPS 2 ONE BEDROOM ONE FULL BATH CHECK UNIT AVAILABILITY CHECK ALL AVAILABILITY THE HIDEAWAY Special Features: River View 1 Bedroom - King Bed 1 Full Bath Stairs - Elevator Access No Pets Beautiful Western Decor BOOK THIS UNIT! FLOOR PLAN All Condos Feature: Fully Equipped Kitchen Granite Counter Tops Stainless Appliances Washer & Dryer Comfortable Living Area Luxurious Leather Furnishings Gas Fireplace 42" Flat Screen TV 400 Thread Count Egyptian Cotton Sheets Plush Pima Cotton Towels Hair Dryers Private Balcony or Patio Refrigerated Air Free WiFi

We're the only Ruidoso Lodging Property right on the River ... Our Ruidoso Vacation Rentals are beautifully decorated one, two and three bedroom condos. RUIDOSO RIVER RESORT... THE HOTEL CABIN EXPERIENCE We're the only Ruidoso Lodging Property right on the River ... Our Ruidoso Vacation Rentals are beautifully decorated one, two and three bedroom condos. VIEW OUR RENTALS VIEW FLYOVER VIDEO Hello Everyone ... The River Resort was hit hard by the Flash Flood of July 8th. We won't be in operation for some time as we're currently without power and the entire first level is destroyed. This said, those of you with reservations will be refunded immediately. For those looking to stay with us, we're unsure as to when the Resort will be operational again, so please book somewhere else as the rest of the town is fine and doing well beyond those of us right on the river valley. RESORT AMENITIES Enjoy our waterfall, gas grills, fire pit, reflection garden, and peaceful courtyard during your stay. Surrounded by trees and running river water, this is the perfect peaceful retreat. OUR LOCATION RUIDOSO RIVER RESORT... SO MUCH MORE THAN A HOTEL EXPERIENCE Located right alongside the Rio Ruidoso and steps from Ruidoso's Midtown with full kitchens, spacious living areas and comfortable private bedrooms, why would any traveler choose a hotel? VIEW OUR RENTALS DEW DROP INN 2BR CONDO 1103 WHISPERING PINES 1BR CONDO 1202 RUIDOSO, NM LODGING Set in the Sierra Blanca m ountain range, our restort features h igh end condos along t he river within easy strolling distance of shops, restaurants & bars. VIEW OUR RENTALS PALOMA BLANCA 3BR CONDO 1201 BEST LODGING IN RUIDOSO, NM “Peaceful Retreat” Our weekend stay last week at the Ruidoso River Resort was very comfortable, and relaxing. TAKE A FLYOVER TOUR BEST PLACE TO STAY Our Ruidoso Resort fea tures comfortable nightly rentals so much that you feel like you're at hom e. All units feature balconies over look ing the river or the beautifully landscaped courtyard. Fully-equipped kitche ns to prepare your own meals or visit Midtown restaurants within walking distance. BOOK A VACATION PALOMA BLANCA 3BR CONDO 1201 CONDOS IN RUIDOSO, NM Looking for an Airbnb or VRBO-like vacation rental in Ruidoso? Our rentals feature a variety of privately owned, cozy cabin-like condos that will be your perfect Ruidoso, NM lodging experience. VIEW AVAILABILITY ENJOY NATURE Our Ruidoso Hotel Resort is next to the Ruidoso River so when you spend time outside on the expansive grounds you'll enjoy the sounds of nature: trickling water, singing birds and b reezes through the trees. Come stay with us for a relaxing retreat. BOOK A VACATION

The Wickiup CON DO UNIT #41 02 SLEEPS 6 2 BEDROOMS 2 FULL BATHS CHECK UNIT AVAILABILITY CHECK ALL AVAILABILITY THE WICKIUP Special Features: River View Two Bedrooms - King & Queen Beds 2 Full Baths NO PETS 1st Floor 2 Flat Panel TV's BOOK THIS UNIT! FLOOR PLAN All Condos Feature: Fully Equipped Kitchen Granite Counter Tops Stainless Appliances Washer & Dryer Comfortable Living Area Luxurious Leather Furnishings Gas Fireplace 42" Flat Screen TV 400 Thread Count Egyptian Cotton Sheets Plush Pima Cotton Towels Hair Dryers Private Balcony or Patio Refrigerated Air Free WiFi

RIVER HAVEN CON D O UNIT #3105 SLEEPS 2 ONE BEDROOM ONE FULL BATH CHECK UNIT AVAILABILITY CHECK ALL AVAILABILITY River Haven Special Features: River View One Bedroom - King Bed One Full Bath First Floor No Pets 60" Curved Screen TV Balcony view is right on the Rio Ruidoso! BOOK THIS UNIT! FLOOR PLAN All Condos Feature: Fully Equipped Kitchen Granite Counter Tops Stainless Appliances Washer & Dryer Comfortable Living Area Luxurious Leather Furnishings Gas Fireplace 42" Flat Screen TV 400 Thread Count Egyptian Cotton Sheets Plush Pima Cotton Towels Hair Dryers Private Balcony or Patio Refrigerated Air Free WiFi

Dew Drop Inn CON DO UNIT #1 103 SLEEPS 4 TWO BEDROOMS TWO FULL BATHS CHECK UNIT AVAILABILITY CHECK ALL AVAILABILITY DEW DROP INN Special Features: Quiet ground floor end unit next to waterfall with large furnished patio and peaceful view of courtyard and fire pit. Two bedrooms adjacent to full baths on opposite sides of condo. Each bedroom has a King Sized bed Recently remodeled with unique accessories No Pets Wood-look Tile Floors Dining/game table for four and large bar with two bar stools BOOK THIS UNIT! FLOOR PLAN All Condos Feature: Fully Equipped Kitchen Granite Counter Tops Stainless Appliances Washer & Dryer Comfortable Living Area Luxurious Leather Furnishings Gas Fireplace 42" Flat Screen TV 400 Thread Count Egyptian Cotton Sheets Plush Pima Cotton Towels Hair Dryers Private Balcony or Patio Refrigerated Air Free WiFi

The Honey Hole CON DO UNIT #4302 SLEEPS 4 2 BEDROOMS 2 FULL BATHS CHECK UNIT AVAILABILITY CHECK ALL AVAILABILITY THE HONEY HOLE Special Features: River View Two Bedrooms - Two King Beds Two Full Baths No pets 3rd Floor, Elevator Access Newly Updated and Beautifully Decorated Wood Floors BOOK THIS UNIT! FLOOR PLAN All Condos Feature: Fully Equipped Kitchen Granite Counter Tops Stainless Appliances Washer & Dryer Comfortable Living Area Luxurious Leather Furnishings Gas Fireplace 42" Flat Screen TV 400 Thread Count Egyptian Cotton Sheets Plush Pima Cotton Towels Hair Dryers Private Balcony or Patio Refrigerated Air Free WiFi

Stay with us for your next vacation in Ruidoso, New Mexico. Our three bedroom condo rentals are perfect for a peaceful getaway. THREE BEDROOM CONDOS 1347 Square Feet | Sleeps 6-8 BOOK A CONDO AVAILABILITY CALENDAR RIVER RAMBLE SLEEPS 6 VIEW CONDO UNIT #4101 TRAILS END SLEEPS 8 VIEW CONDO UNIT #1301 PALOMA BLANCA SLEEPS 6 VIEW CONDO UNIT #1201 EL RIO FELIZ SLEEPS 6 VIEW CONDO UNIT #2201 RIVERSONG SLEEPS 6 VIEW CONDO UNIT #4301 THE MOUNTAIN RETREAT SLEEPS 8 VIEW CONDO UNIT #2301 WIN, PLACE OR SNOW SLEEPS 6 VIEW CONDO UNIT #4201

Sorry, looks like there’s nothing here, this page may have moved. Feel free to continue browsing our Ruidoso River Resort website: HOMEPAGE

Gather with us for your next group vacation in Ruidoso, New Mexico. We offer meeting rooms and great spaces for groups. GROUPS & MEETINGS at our Ruidoso River Resort BOOK YOUR RENTAL CONTACT US ABOUT YOUR EVENT We're the Ruidoso River Resort right on the Rio Ruidoso. Beautifully log-sided, Ruidoso River Resort offers guests the warmth and charm of a Ruidoso Cabin with the amenities of a fine hotel. MEETINGS & GROUPS Ruidoso River Resort is the perfect resort lodging choice; mid-size groups, meetings and special occasions and reunions. We are conveniently located in Ruidoso's Midtown, just a short walk to the shops, restaurants and night life that everybody loves in Ruidoso. Your next group of family get together will love that the Ruidoso River Resort is located right on the Rio Ruidoso River. We're ready to help you plan and scehdule your next group outing. OUR SPACE Our 900 sf common room features an upscale kitchen area with stainless steel appliances and granite countertops and comfortably accommodates approximately 25 guests. The room has a sitting area with couches, chairs, big screen TV, a portable bar and a beautiful rock fireplace. Stepping outside you will find extra room for everyone on our 660 sf deck overlooking the calming waterfall and pond. Our courtyard is beautifully landscaped and features 3 large stainless steel outdoor grills as well as a fire pit and seating area for you and your guests. We have tables and chairs available on site to seat approximately 56 guests. MEETINGSPACE OUR STAFF The staff at Ruidoso River Resort is dedicated to making your gathering a success. Contact our Group Sales Manager, Phil DiPaolo directly at (575) 937 8710 or reach out using our form below to begin the planning for your next group or family outing. REACH OUT TO US TO PLAN YOUR GROUP EVENT: Name Email Phone Your message Send Thanks for submitting!

Enjoy Ruidoso's great events during your stay at Ruidoso River Resort. Ruidoso River Resort RUIDOSO SPECIAL EVENTS BOOK YOUR RENTAL AVAILABILITY CALENDAR Enjoy Ruidoso's Great Events During Your Stay Stay at Ruidoso's finest Hotel Style lodging and enjoy one of Ruidoso's wonderful special events ... from concerts, art shows to historical exhibitions and more. Ruidoso has it all! Ruidoso Con vention Cen ter Ruidoso Convention Center hosts many special events throughout the year including holiday markets, auctions and more. UPCOMING EVENTS Ruidoso Visitor's Guide Check out the Ruidoso Events Calendar featuring our Arts Festival, and other great events throughout the year. EVENTS CALENDAR Ruidoso Event Calendar Discover what's happening during your Ruidoso vacation. EVENTS CALENDAR

Read about our resort policies including our pet policy, check-in and check-out times, and other general information. Ruidoso River Resort POLICIES BOOK YOUR RENTAL AVAILABILITY CALENDAR Pet Policy We're Dog Friendly Ruidoso River Resort Accepts Pets in some of our condos. There is a $35.00 daily fee for one dog and and an additional $10.00 Daily Fee for each additional dog guest. Waste Station We have a designated waste station and dog walking area at the far end of the paved parking area. This is the only place where dogs are allowed to do their thing ... and please clean up! Behavior Please keep in mind that, though you may find your little doggie cute ... others may not agree with you. So keep Fido on a leash, keep 'em quiet and make sure they don't wreck the place! Pet Damage Any damage or vandalism caused by your small doggie will be your responsibly and you will be charged accordingly for this damage on your Credit Card. Reservation & Rental Policies Deposit We require payment in full at upon booking. If a cancellation occurs prior to arrival the full payment less the cancellation fee will be refunded. Cleaning Fees A reasonable one-time cleaning fee is charged on all condos. Daily House-keeping service is not available. Ruidoso New Mexico Gross Receipts and Lodging tax charged on all reservations. If your organization is tax exempt, please provide your tax exemption certificate at check-in Cancellations A cancellation fee applies to all unit cancellations made more than 3 days prior to the scheduled day of arrival. If a cancellation occurs less than 3 days prior to arrival, the reserving party is responsible for payment of all reservation charges due. During the Holidays, the cancellation fee and cancellation windows vary. Please review your confirmation details for any charges which may apply for your scheduled arrival. Arrival & Departures Check-in time is 4:00 PM. Check-Out time is 11:00 AM Rental Policies & Property Use Guidelines I. RESERVATION PAYMENTS 1. Payments for reservations are due in full at the time the reservation is made. 2. MasterCard, Visa, American Express and Discover credit cards are accepted for reservations as are debit cards and cash. 3. Guests are responsible for paying the tax rates in effect at the time their occupancy begins; this includes New Mexico State Gross Receipts Tax (8.3125%) and Village of Ruidoso Lodgers Tax (5%). 4. Online reservations or phone reservations authorize the representatives of MKKB LLC dba Ruidoso River Resort, to authorize or charge the Guest's credit card for the agreed upon rental fees. Consent to charge the Guest's credit card for any extra cleaning or damage to the premises condo that may occur during a stay is agreed upon and consented to upon at Guest check-in. II. CHECK-IN POLICY | CHECK OUT POLICIES 1. Check-in time is 4:00 P.M. MKKB LLC dba Ruidoso River Resort Rentals will work diligently to insure that all properties are cleaned and ready for occupancy by 4:00 PM. However, in certain situations, it may be necessary to delay occupancy until the property is ready. There are no discounts or refunds for occupancy which occurs after 4:00 PM. There are no early check-ins. 2. Check-out time is 11:00 AM All condominiums must be vacated by 11:00 AM on the day of departure or guests are subject to a late checkout fee of $50.00 plus tax per hour rounded to the nearest hour of the actual departure time. 4. Units left excessively dirty will be charged a $50.00 or more for damages plus tax upcharge on the cleaning fee at departure. III. RENTAL PROPERTY 1. All condominiums are furnished with standard appliances including oven/stove, microwave and a refrigerator. Condominiums are outfitted with all basic kitchen cookware and dinnerware. There are a sufficient amount of linens provided for each person at the beginning of your stay. There is a washer/dryer in the condo for your convenience. 2. Mechanical Breakdowns: NO REFUNDS will be issued due to any breakdown of appliances, air conditioning or heating systems, TVs or other electronic equipment. Please report any problems to our office and MKKB, LLC dba Ruidoso River Resort Rentals will make best efforts to contact a repair service technician to remedy the problem. Your patience will be appreciated. We are a small resort community and, as such, there are a limited number of repair service contractors and even fewer available on weekends and holidays. 3. Utility Outages: NO REFUNDS will be issued due to any loss of utility, satellite or Internet services. Please contact MKKB,LLC dba Ruidoso River Resort Rentals and all outages will be reported to the proper utility company. Guests are required to report to MKKB, LLC dba Ruidoso River Resort Rentals the need for replacement batteries, or repair or replacement of smoke detectors. 4. Each stay includes a departure cleaning. Tenants are expected to dispose of all trash outside in dumpsters located in the parking area and to load and start the dishwasher. Failure to do so may result in additional cleaning charges beyond the agreed upon Cleaning Fee. 5. Cleaning fees for the condos are $60.00 for a 1 bedroom, $85.00 for a 2 bedroom and $110.00 for a 3 bedroom per visit. Cleaning fees are non-refundable. IV. ACCOMMODATION RULES 1. MKKB, LLC dba Ruidoso River Resort agrees to provide the premises in a fit and habitable condition. If at the time Guests commence occupancy, MKKB LLC dba Ruidoso River Resort cannot present the premises in a fit and habitable condition, or substitute a reasonable comparable property in such condition, MKKB LLC dba Ruidoso River Resort shall refund to the reserving party all payments made to MKKB LLC dba Ruidoso River Resort. 2. Guests agree to keep the premises as clean and safe as the conditions of the premises permit and hereby agree to permit no unsafe or unsanitary conditions on the property. Further, Guests agree not to use the premises for any activity or purpose that violates any criminal law or governmental regulation. Any breach of any duty contained in this paragraph shall be considered material, and shall result in the termination of Guest's tenancy. 3. Small dogs(s) may be allowed subject to disclosure and approval by MKKB LLC dba Ruidoso River Resort Rentals at the time the reservation is made. There is a $35.00 pet fee per stay or $50.00 pet fee for two pets per stay. Guests must clean up after their pets - no exceptions. Any damage or refuse created will result in additional charges. 4. NUMBER OF OCCUPANTS: Overcrowding is not permitted. Occupancy maximums are as follows; Condos suit 2 people, including children, in a 1 bedroom, 4 people, including children, in a 2 bedroom, and 6 people, including children, in a 3 bedroom. Children, age 2 and under may exceed occupancy limits only with prior approval from MKKB LLC dba Ruidoso River Resort at the time the reservation is made. 5.MKKB LLC dba Ruidoso River Resort will not rent property to anyone under the age of 18, nor will MKKBLLC dba Ruidoso River Resort permit anyone under the age of 18 to take possession of any rental premises without the physical presence of a responsible party who is at least 18 years of age. No House Parties are permitted at any time. MKKB LLC dba Ruidoso River Resort reserves the right to terminate the rental, without refund, if any guest or occupant violates any of these facility rules. 6. RESPECT FOR OTHER GUESTS: MKKKB LLC dba Ruidoso River Resort strives to provide each guest with quiet enjoyment of their respective condominium and all facilities in the premises. All gatherings in or about the hot tub, decks, fire pit, grills, parking lot, or anywhere outside must end promptly at 10 P.M. No loud music, shouting, running along decks, or any other type of disturbance is allowed. All children under the age of 16 must be supervised by an adult at ALL times while at the Resort. MKKB LLC dba Ruidoso River Resort reserves the right to terminate the rental, without refund, if any guests or occupant violates any of these facility rules. 7. GRILLS: Gas grills are located in the courtyard area for Guests' use. Please clean grills after each use. Fire Marshal regulations prohibit placing grills on decks. Each condominium has grilling utensils; please return them to your condominium and do not leave them with the grills. 8. PARKING: On-site parking is limited, so please limit the number of vehicles to two vehicles per condominium to avoid parking difficulties. Please check with the office if you will exceed two vehicles. 9. Tenant agrees to indemnify and hold harmless MKKB LLC dba Ruidoso River Resort and Owner from and against any liability of personal injury or property damage sustained by any person (including Tenant’s Guests) as a result of any cause, unless caused by the negligent or willful act of MKKB LLC dba Ruidoso River Resort or the Owner. Tenant agrees that MKKB LLC dba Ruidoso River Resort, the Owner or their respective representatives may enter the premises during reasonable hours to inspect the premises, to make such repairs, alterations or improvements hereto as MKKB LLC dba Ruidoso River Resort or Owner may deem appropriate, or to show the premises to prospective buyers or other prospective or current guests. Guests shall not assign this Agreement or sublet premises in whole or part without written permission of MKKB LLC dba Ruidoso River Resort . 10. MOTOR HOMES: No hook-up or use of any camper, bus, van, motor home or tent in conjunction with any rental property allowed. No Motor Homes may be parked on the property. 11. SMOKING: MKKB LLC dba Ruidoso River Resort is a non-smoking property. Smoking is NOT permitted inside the condominiums or on the decks or balconies of Ruidoso River Resort. There is a designated smoking area near the fire pit with appropriate ash trays for your use. Please do not throw your cigarette butts in the fire pit. This act or any smoking on the property other than in the designated area will result in a $250.00 fine per incident. V. CANCELLATION POLICY 1. Cancellation of a confirmed reservation is required in writing by phone or email. You may cancel 3 days prior to your arrival date and receive a full refund of your partial payment minus a cancellation fee. If you cancel less than 3 days prior to your arrival, the full reservation payment is non-refundable. NO EXCEPTIONS. Holiday reservation cancellation windows and fees will vary, please check your confirmation for specific details. There are no refunds on unused lodging or early departures. VI. MISCELANEOUS 1. MKKB LLC dba Ruidoso River Resort shall conduct all activities as Agent for the Condominium Owners in regard to this agreement. MKKB LLC dba Ruidoso River Resort does not discriminate on the basis of race, color, religion, ethnic background, national origin, sex, age, handicap, mental or physical disability of familial status. 2. In the event any suit or action is filed arising out of or relating to this agreement, the non-prevailing party shall pay the attorney’s fees and costs of the prevailing party, whether related to arbitration, trial or appeal. Website Privacy Policy WEBSITEPRIVACY Our Ruidoso New Mexico Vacation Rental web site has its own privacy policy ... take a read through and see how we may use any data collected through the use of this site. I. OVERVIEW The Ruidoso River Resort | MKKB, LLC is committed to the protection of your personal information and dedicated to safeguarding your personal privacy. Unless you directly give us consent to do otherwise, Ruidoso River Resort | MKKB, LLC will only collect and use your personal information as set out in this policy. Use of The Ruidoso River Resort | MKKB, LLC site is conditional upon you agreeing to be bound by this Privacy Policy. It is important to know that by using our web site: 1) You agree that if you submit your personal information to us, we may create a database record about you. 2) You agree that we may collect information from you and from your use of our web site, The Ruidoso River Resort | MKKB, LLC and you agree that this information may be disclosed to our service providers. 3) You agree that we may use cookies on your browser (unless you remove them). 4) You agree that we may contact you with information about membership, our activities and other notices and updates (unless you have stated that you do not wish to receive these communications). II. PERSONAL INFORMATION The Ruidoso River Resort | MKKB, LLC will not use or disclose any information about you without your consent. There may be exceptional circumstances where this may not be possible, such as if a disclosure is required by law or is necessary to protect the rights or property of The Ruidoso River Resort | MKKB, LLC, or any member of the public, or to lessen a serious threat to a person's health or safety. III. COLLECTING INFORMATION Ruidoso River Resort | MKKB, LLC will not collect or monitor any personal information about you without your consent. The only personal information we collect is what you tell us about yourself and information about how you use our services and/or our web site. Information collected about you through our web site is intended to be used for the following purposes only: 1) To provide you with information about membership, our activities and other notices and updates where appropriate. 2) To ask you for your opinion or comments about our services. 3) To collect statistical data for marketing analysis. Please note that in order to operate the web site or deliver a service we may sometimes share your personal information with a service provider. If at any time you want to know what personal information you have submitted to us, you are welcome to contact us. If at any time you wish to update personal information that is inaccurate or out of date, please contact us and we will amend this record. The Ruidoso River Resort | MKKB, LLC will endeavor to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Electronic information is stored on secure servers that are protected in controlled facilities. The Ruidoso River Resort | MKKB, LLC will not be held responsible for events arising from unauthorized access to your personal information. We may contact you at your email or other address, which you provide to us in order to: 1) Provide you with information that may be of interest about The Ruidoso River Resort | MKKB, LLC membership, our activities and other notices and updates and other matters which may interest you. 2) For those of you with an email address, to send you an email newsletter. 3) We will not send you advertising information without first asking you whether you wish to have promotional information sent to you. If you are receiving communication from The Ruidoso River Resort | MKKB, LLC and do not wish to receive this information any longer, please contact us. IV. COOKIES Cookies are pieces of information that a web site transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. The Ruidoso River Resort | MKKB, LLC uses cookies to make your use of our website and services as convenient as possible. If you do not wish to receive any cookies you may set your browser to refuse cookies. However, this may mean you will not be able to take full advantage of The Ruidoso River Resort | MKKB, LLC website. V. EXTERNAL LINKS The Ruidoso River Resort | MKKB, LLC web site provides links to web sites outside of The Ruidoso River Resort | MKKB, LLC site. These linked sites are not under the control of The Ruidoso River Resort | MKKB, LLC and we are not responsible for the conduct of companies and organizations linked to our web site. VI. DISCLAIMER NOTICE The Ruidoso River Resort | MKKB, LLC makes no guarantees of any kind with regards to the accuracy of information contained on this site. No warranty or guarantee is expressed or implied with any information at this site. Ruidoso River Resort | MKKB, LLC has, as far as it is possible, taken care to ensure that the information given on this site is accurate and up to date. However, this information is provided with the understanding that Ruidoso River Resort | MKKB, LLC is not liable for the misconception or misuse of information provided. This information is continually being updated and so may not be accurate, current or complete and is subject to change without notice. The information on this site is intended and applicable for United States audiences only and adheres to United States legislation and regulatory guidelines. I. RESERVATION PAYMENTS 1. Partial payments for reservations, the amount or percentage varying from season to season, may be charged at the time the reservation is made. 2. MasterCard, Visa, American Express and Discover credit cards are accepted for reservations as are debit cards and cash. 3. Guests are responsible for paying the tax rates in effect at the time their occupancy begins; this includes Gross Receipts Tax (8.625%) and Lodgers Tax (5%). 4. Reservation balance must be paid at check-in or, in the event of late check-ins, as early as practical on the morning after check-in. 5. Online reservations or phone reservations authorize the representatives of MKKB LLC dba Ruidoso River Resort, to authorize or charge the Guest's credit card for the agreed upon rental fees and deposits. Consent to charge the Guest's credit card for any extra cleaning or damage to the premises condo that may occur during a stay is agreed upon and consented to upon at Guest check-in. II. CHECK-IN POLICY | CHECK OUT POLICIES 1. Check-in time is 4:00 P.M. MKKB LLC dba Ruidoso River Resort Rentals will work diligently to insure that all properties are cleaned and ready for occupancy by 4:00 PM. However, in certain situations, it may be necessary to delay occupancy until the property is ready. There are no discounts or refunds for occupancy which occurs after 4:00 PM. There are no early check-ins. 2. Two (2) keys are provided per rental unit upon check-in. 3. If checking in after the Ruidoso River Resort office is closed, there are green boxes located outside of the office door. The boxes are numbered by building. The first number of your condominium is the building number. There will be an envelope with your name and condo number in the box with keys and check in instructions. 3. Check-out time is 11:00 AM All condominiums must be vacated by 11:00 AM on the day of departure or guests are subject to a late checkout fee of $50.00 plus tax per hour rounded to the nearest hour of the actual departure time. Please return keys to the office or drop the keys in the locked key return box, labeled “KEY DROP”. 4. Lost keys will incur a replacement cost of $100.00 to re-key the condominium. 5. Units left excessively dirty will be charged a $50.00 or more for damages plus tax upcharge on the cleaning fee at departure. III. RENTAL PROPERTY 1. All condominiums are furnished with standard appliances including oven/stove, microwave and a refrigerator. Condominiums are outfitted with all basic kitchen cookware and dinnerware. There are a sufficient amount of linens provided for each person at the beginning of your stay. No extra sheets or towels will be provided. There is a washer/dryer in the condo for your convenience. 2. Mechanical Breakdowns: NO REFUNDS will be issued due to any breakdown of appliances, air conditioning or heating systems, TVs or other electronic equipment. Please report any problems to our office and BuyRuidoso.com LLC dba Ruidoso River Resort Rentals will make best efforts to contact a repair service technician to remedy the problem. Your patience will be appreciated. We are a small resort community and, as such, there are a limited number of repair service contractors and even fewer available on weekends and holidays. 3. Utility Outages: NO REFUNDS will be issued due to any loss of utility, satellite or Internet services. Please contact MKKB,LLC dba Ruidoso River Resort Rentals and all outages will be reported to the proper utility company. Guests are required to report to BuyRuidoso.com LLC dba Ruidoso River Resort Rentals the need for replacement batteries, or repair or replacement of smoke detectors. 3. Each stay includes a departure cleaning. Tenants are expected to dispose of all trash outside in dumpsters located in the parking area and to load and start the dishwasher. Failure to do so may result in additional cleaning charges beyond the agreed upon Cleaning Fee. 4. Cleaning fees for the condos are $60.00 for a 1 bedroom, $85.00 for a 2 bedroom and $110.00 for a 3 bedroom per visit. Cleaning fees are non-refundable. IV. ACCOMMODATION RULES 1. MKKB, LLC dba Ruidoso River Resort agrees to provide the premises in a fit and habitable condition. If at the time Guests commence occupancy, MKKB LLC dba Ruidoso River Resort cannot present the premises in a fit and habitable condition, or substitute a reasonable comparable property in such condition, MKKB LLC dba Ruidoso River Resort shall refund to the reserving party all payments made to MKKB LLC dba Ruidoso River Resort. 2. Guests agree to keep the premises as clean and safe as the conditions of the premises permit and hereby agree to permit no unsafe or unsanitary conditions on the property. Further, Guests agree not to use the premises for any activity or purpose that violates any criminal law or governmental regulation. Any breach of any duty contained in this paragraph shall be considered material, and shall result in the termination of Guest's tenancy. 3. Small dogs(s) may be allowed subject to disclosure and approval by MKKB LLC dba Ruidoso River Resort Rentals at the time the reservation is made. There is a $35.00 pet fee per stay or $50.00 pet fee for two pets per stay. Guests must clean up after their pets - no exceptions. Any damage or refuse created will result in additional charges. 4. NUMBER OF OCCUPANTS: Overcrowding is not permitted. Occupancy maximums are as follows; Condos suit 2 people, including children, in a 1 bedroom, 4 people, including children, in a 2 bedroom, and 6 people, including children, in a 3 bedroom. Children, age 2 and under may exceed occupancy limits only with prior approval from MKKB LLC dba Ruidoso River Resort at the time the reservation is made. 5.MKKB LLC dba Ruidoso River Resort will not rent property to anyone under the age of 18, nor will MKKBLLC dba Ruidoso River Resort permit anyone under the age of 18 to take possession of any rental premises without the physical presence of a responsible party who is at least 18 years of age. No House Parties are permitted at any time. MKKB LLC dba Ruidoso River Resort reserves the right to terminate the rental, without refund, if any guest or occupant violates any of these facility rules. 6. RESPECT FOR OTHER GUESTS: MKKKB LLC dba Ruidoso River Resort strives to provide each guest with quiet enjoyment of their respective condominium and all facilities in the premises. All gatherings in or about the hot tub, decks, fire pit, grills, parking lot, or anywhere outside must end promptly at 10 P.M. The exercise room will be closed ny 5:00 PM each evening. No loud music, shouting, running along decks, or any other type of disturbance is allowed. All children under the age of 16 must be supervised by an adult at ALL times when using any of the facilities listed above. MKKB LLC dba Ruidoso River Resort reserves the right to terminate the rental, without refund, if any guests or occupant violates any of these facility rules. 7. GRILLS: Gas grills are located in the courtyard area for Guests' use. Please clean grills after each use. Fire Marshal regulations prohibit placing grills on decks. Each condominium has grilling utensils; please return them to your condominium and do not leave them with the grills. 8. PARKING: On-site parking is limited, so please limit the number of vehicles to two vehicles per condominium to avoid parking difficulties. Please check with the office if you will exceed two vehicles. 9. Tenant agrees to indemnify and hold harmless MKKB LLC dba Ruidoso River Resort and Owner from and against any liability of personal injury or property damage sustained by any person (including Tenant’s Guests) as a result of any cause, unless caused by the negligent or willful act of MKKB LLC dba Ruidoso River Resort or the Owner. Tenant agrees that MKKB LLC dba Ruidoso River Resort, the Owner or their respective representatives may enter the premises during reasonable hours to inspect the premises, to make such repairs, alterations or improvements hereto as MKKB LLC dba Ruidoso River Resort or Owner may deem appropriate, or to show the premises to prospective buyers or other prospective or current guests. Guests shall not assign this Agreement or sublet premises in whole or part without written permission of MKKB LLC dba Ruidoso River Resort . 10. MOTOR HOMES: No hook-up or use of any camper, bus, van, motor home or tent in conjunction with any rental property allowed. No Motor Homes may be parked on the property. 11. SMOKING: MKKB LLC dba Ruidoso River Resort is a non-smoking property. Smoking is NOT permitted inside the condominiums or on the decks or balconies of Ruidoso River Resort. There is a designated smoking area near the fire pit with appropriate ash trays for your use. Please do not throw your cigarette butts in the fire pit. This act or any smoking on the property other than in the designated area will result in a $200 fine per incident. V. CANCELLATION POLICY 1. Cancellation of a confirmed reservation is required in writing by mail, fax or email. Partial payments for reservations, the amount or percentage varying from season to season, must be made at the reservation is made. You may cancel 7 days prior to your arrival date and receive a full refund of your partial payment minus a small cancellation fee to cover credit card processing costs. If you cancel less than 7 days prior to your arrival, the partial payment will be non-refundable. NO EXCEPTIONS. Payments on reservations made inside the 7 day period will not be refunded if reservation is cancelled. Long term reservations, or major holiday reservation, may have different cancellation and refund policies. There are no refunds on unused lodging or early departures. VI. MISCELANEOUS 1. MKKB LLC dba Ruidoso River Resort shall conduct all activities as Agent for the Owners in regard to this agreement does not discriminate on the basis of race, color, religion, ethnic background, national origin, sex, age, handicap, mental or physical disability of familial status. 2. In the event any suit or action is filed arising out of or relating to this agreement, the non-prevailing party shall pay the attorney’s fees and costs of the prevailing party, whether related to arbitration, trial or appeal.